Changes are coming to how you shop for your vaping supplies. The rumors about a ban on online shopping are false; but, in accordance with MA 940 CMR 21.00 and TX SB97, we will need to implement some changes in order to be compliant with the law. We are working very hard to ensure that this process is as easy and as seamless as possible for you.
Required Changes:1. Adult Signature Required on all shipments
Effective Sept 25, 2015, all packages from Johnson Creek Vapor Company being shipped to addresses in Massachusetts and Texas will need to be sent “adult signature required”. UPS and USPS offer this service, but they require the adult who signs for the package to be 21 years old. You only have to be 18 to purchase our products in Massachusetts and Texas, but the person who signs for the package must be 21. You will not have to select anything special on the checkout page for this service. We’re handling that for you. You can select your normal shipping method.
USPS and UPS will make three delivery attempts. They’ll also leave notification and you can contact them to make arrangements for delivery or ask that they hold it at the post office or UPS depot for you to pick up there. If the package isn’t delivered, it will be sent back to us. We will re-ship your package upon request, but we will need to charge you for the shipping costs.
2. Age Verification on all purchases
Effective as soon as possible, there will be an additional step to our checkout process. You will need to verify your age. The legislation requires that we verify your information with a governmental database. We have partnered with a third-party who has been authorized to have access to this type of information. We will not be keeping this sensitive information on our servers. Our team members will never see this information and will not have access to this information.
You’ll be required to provide the following pieces of information.
- Name (first and last) as it appears on a government issued ID
- Zip code as it appears on a government issued ID
- Date of Birth
- Sum of the last four digits of your social security number
Most of that is straightforward and self-explanatory. The confusing part might be the sum of the last four digits of your social security number. If your social security number is 123-45-6789 then you add up the last four numbers (6789) and you would enter the sum, which for this example is 30. This way you never have to enter the actual numbers associated with your social security number.
If the age verification step fails, you will be unable to complete your purchase. Your Customer Relations Team cannot by-pass this step and will be unable to accept any phone orders for packages shipping to Massachusetts and Texas.
This second requirement is still in progress and we’re seeking clarification from the state of Massachusetts and Texas. The requirements may change with time and we are doing our best to stay aware and compliant with all laws and regulations pertaining to the vaping industry. Keep an eye on our blog if you’d like to be kept up-to-date on legislative changes for your state.
Thank you for your support and know that we are doing everything within our power to defend your access to vaping supplies. We encourage you to get involved with the vaping advocacy group of your choice. CASAA (The Consumer Advocates for Smoke-Free Alternatives Association) is an excellent organization you might want to check out at http://casaa.org.
Johnson Creek Enterprises